Terms and Conditions

Cactus Flowers

Updated: April 15, 2025

1. Use of Services

These Terms and Conditions govern your access and use of the websites operated by Cactus Flowers (collectively, “Cactus Flowers,” “we,” “us,” or “our”), including any associated mobile applications, social media pages, or online platforms (collectively, the “Services”). By using the Services, you agree to these Terms and certify that you are 18 years or older. We reserve the right to deny access or terminate any use of the Services at our discretion, with or without notice.

 

2. Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and restricting access to your credentials. You accept full responsibility for activities under your account.


3. Product Descriptions & Pricing

Cactus Flowers strives for accuracy in product descriptions, pricing, and imagery. However, errors, discrepancies, or out-of-date info may occasionally occur. We reserve the right to correct any such errors and update product information at any time without prior notice.

Prices are displayed in U.S. dollars and exclude taxes and shipping unless stated otherwise.


4. Order Acceptance

Orders placed through the Services are subject to availability and acceptance. An order confirmation does not constitute acceptance. We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud or policy violations.


5. Limited Releases

Special or limited-edition items may be restricted to one unit per customer. Multiple orders to the same address may be canceled to ensure fairness. Suspicious activity may lead to account review or suspension.


6. Shipping, Risk of Loss & Returns

Shipping

Orders cannot be canceled once placed. Domestic orders are typically processed within 3–5 business days; international orders within 5–7 days. We ship only to billing-matching addresses for fraud prevention.

Risk of Loss

Risk transfers to you upon delivery to the shipping carrier.

Returns & Exchanges

You may return eligible items within 30 days. Returned items must be unused and include original tags and packaging. Some products are final sale and non-returnable (e.g., hats, socks, swimwear, limited-edition releases). A restocking fee may apply. Refunds are issued via store credit, minus shipping fees.


7. Use Restrictions

You agree not to:

  • Use bots or automated tools for purchases.
  • Copy, distribute, or misuse site content.
  • Post harmful code or engage in illegal conduct.
  • Interfere with website functionality or user experience.


8. Intellectual Property

All materials and content on the Services are owned by Cactus Flowers or its licensors. You may not reproduce, distribute, or exploit content for commercial use without our express permission.


9. SMS Terms

By opting into our text messaging service, you consent to receive recurring SMS messages regarding offers and updates. Message/data rates may apply. You may opt out anytime by texting STOP. For help, reply HELP or email [insert email address].


10. Arbitration & Legal Disputes

You agree to resolve disputes with Cactus Flowers through binding individual arbitration. You waive the right to trial by jury or class action.

Venue: Any necessary legal proceedings must be filed in Delaware or resolved via arbitration in accordance with U.S. arbitration rules.


11. Modifications to Terms

Cactus Flowers may update these Terms at any time. Updates will take effect upon posting. Continued use of the Services signifies your acceptance of any changes.


12. International Orders

We ship internationally via various carriers. Duties and customs charges are prepaid during checkout, you are responsible for any additional charges or fees from your country, government, and/or carrier. These fees are non-refundable. Certain items may be excluded from international shipping due to supplier restrictions.


13. Loss & Packaging

We are not responsible for lost or stolen packages or manufacturer packaging issues. Missing accessories or cosmetic box damage should be directed to the product manufacturer.


14. License

You are granted a limited, non-transferable, personal license to use the Services for non-commercial purposes only.


15. Proprietary Rights

The content, layout, design, data, databases, and graphics on the Services are protected by intellectual property laws and are owned by Cactus Flowers. All trademarks, logos, and service marks are proprietary and may not be used without our prior written permission.


16. Third-Party Links

Our Services may contain links to third-party websites. Cactus Flowers is not responsible for the content, terms, or privacy practices of these external sites.


17. Contact Information

If you have questions about these Terms, please contact:

Cactus Flowers
c/o Good Luck Chuck, LLC
Attn: Customer Support
8 The Green, Suite 15096
Dover, Delaware 19901
info@cactusflowers.shop